Career & Network

Join NIIHM For A Lucrative Career

NIIHM strives to provide a dynamic learning environment along with need-based professional training to aspiring hoteliers. Your bright career in hospitality begins here!

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Hotel management is a service industry which focuses on serving the needs of its clients. Training in hotel management develops niche working skills which are transferable in the service industries. Hotel Managers are responsible for the efficient and profitable operation of their establishments.

Career Departments:

  • Lodging (Hotels And Resorts)
  • Spas And Wellness Centres/ Spa And Relaxation Industry
  • Travel Industry (Cruise Directors, Managing Travel Agents, Youth And Children Activities Directors, Tour Managers, And Recreation Managers)
  • Event Management/Event Co-Ordinating/ Events Planning (Weddings, Fundraisers, Company Conventions, Concerts, And Theatre Production- Venue Managers, House Manages, Technical Supervisors, Production Managers, And Events Managers)
  • Operational Departments (Hotel Operations Manager- Food & Beverage)
  • Banquet & conferences
  • Security
  • Armed Forces
  • Government canteens
  • Industries having catering facility
  • Housekeeping
  • Human resources
  • Front office reception
  • Resort management
  • Restaurant management
  • Chef or Culinary guru
  • Training and Development
  • Concierge
  • Marketing, sales and media
  • Sommelier
  • Airline and railway travel
  • Conferences and conventions canters
  • Tourist offices and ministries of tourism
  • Tour operators
  • Cruise companies
  • Casinos
  • Catering companies
  • Bars and private clubs
  • Concert and theatre venues
  • Museums and other cultural venues
  • Theme parks
  • Fitness clubs and sports organizations (such as gyms, golf clubs, and tennis facilities)
  • Real estate management companies
  • Hotel development and construction
  • Manufacturers and suppliers of hospitality equipment
  • Financial or accounting roles
  • Tour Guide
  • IT-Companies

Department wise Careers & Employment Opportunities

hotel management institute
Food & Beverage Management service

1) Director of Restaurant Operations

2) Distribution Centre Manager

3) Field Deployment Services Manager

4) Director of Food Sales

5) Director of Dining Services

6) Restaurant, Hotel, Or Catering Operation

7) Kitchen Managers, Restaurant Managers, Lead Chefs, Bar Managers, Catering Supervisors, and Food and Beverage Directors, Catering Manager.

Guest Relations

1) Director of Lodging Development

2) Meeting and Events Manager

3) General Manager

4) Guest Services Director

5) Vice President of Marketing

Facility Management

1) Casino Manager

2) Front Desk Manager

3) Resort Director

4) Director of Operations

5) Asset Manager

Business Of Hospitality

1) Corporate Recruiter

2) Director of Finance

3) Financial Analyst

4) Human Resources Director

5) Training Coordinator

Airlines Hospitality Management

1) Flight Attendant Jobs

2) Airline Administrative Support

3) Operations Agent

4) Regional Sales Manager

5) Flight Dispatcher

6) Ground / Airport Station Attendant

7) Passenger Service Agent

8) Sales Representative

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    How Do I Get There?

    Most hotels have key departments.

    Hotel managers

    • Are responsible for the efficient and profitable operation of their establishments
    • Controls all financial aspects
    • Establishes norms of service to be provided to guests, the standard of housekeeping, food quality, decoration and banquet operations

    Assistant managers

    • Oversee the day-to-day operations of their departments
    • Resident managers (in large hotels) resolve problems or emergencies round the clock

    Under the supervision and guidance of the top management work the various departmental managers

    Front office
    Catering Department
    Housekeeping Department

    Front office manager

    • Oversees the work of receptionists, information clerk, reservation clerk and other services personnel like bell captain, bell boy and doorman
    • At the reception, the guest ‘checks in’ and are assisted to go with his baggage to the room with bellboys in attendance
    • Front Office Managers coordinate reservations and room assignments

    The Catering department includes:

    • The culinary department
    • The steward department
    • The food service department

    Executive Chefs

    • Head each of these specialized kitchens under whose direction  the chef de parties  turn out exquisite preparations and meals

    The Assistant Managers

    • Supervise service in the dining room and other areas of the operation


    • Head the restaurant arrangements
    • See that everything is in order for the food service department. Under the Maitre d’ Hotel are the trained hotel personnel who serve and attend to the guests in the hotel with drinks and food

    Food and Beverage Manager

    • Plans, organizes and controls the work of the catering department
    • Deal with customers in all kinds of dining establishments from small informal diners to large restaurants. The job is very hectic during parties and conventions

    Restaurant and Food Service Managers

    • Are responsible for stocks of tableware, linens, paper, cleaning supplies, cooking utensils, and furniture and fixtures
    • Arrange for equipment maintenance and repairs
    • Maintain records of hours and wages of employees, payrolls, and taxes, etc.

    Banquet Managers

    • In-charge of catering assignments
    Housekeeping Department

    Executive Housekeeper are

    • Responsible for ensuring that guest rooms, meeting and banquet rooms and public areas are clean, orderly and well maintained
    • They train, schedule and supervise the work of housekeepers, inspect rooms and order cleaning supplies
    • They work with a team of housekeepers, maids, cleaners, seamstresses. Aesthetic upkeep and maintenance of equipment is often a round the clock. Shift duties are assigned to most of this staff

    Floor Supervisors

    • They supervise the work of room maids and linen maids and are in-charge of rooms on a floor

    Accounts Department

    The Chief Accountant

    • Is a chartered accountant, has a team of accountants, auditors, cashiers and accounting clerks working in the department
    • Works directly under the executive manager

    Marketing Department

    • Sales and marketing division works to identify the needs of prospective customers and sell the services which have been developed

    Engineering Department

    • Procures, installs and maintains all equipment used in hotels

    Personnel Department

    • Personnel departments engaged in the process of recruiting and training fresh personnel as well as providing in service training
    • It looks into the personnel needs and requirements of its employees

    Forecasting Department

    • Key role in the enhancement of profitability of business

    Projects growth in terms of business to arranging financial investments is the task of this department


    Skills required

    • Attitude/ aptitude suitability
    • Flair for creativity
    • Liking for people
    • Ability to shoulder responsibility
    • Ability to work odd hours
    • Outgoing and pleasant personality
    • Capacity for hard work
    • Flair and flamboyance along with discipline, commitment and dedication
    • Team spirit

    Why is it important to networking?

    Why Networking is Important. Having a well-established network has become an important part of our lives. The easiest way to expand your network is to build on the relationships with people you know; family, friends, classmates, colleagues and acquaintance’s. Actually, we are all expanding our networks daily. The hospitality industry places high importance on creating experiences and relationships with both customers and investors. Therefore, attending the events where you can meet people from the industry can contribute to the success of your own business.

    Key Objectives of the Network

    1) To create an engaged network of restaurant, bar, floor managers, waiting staff and chefs working in King’s Cross, Euston & St Pancras hospitality businesses (including bars, restaurants, pubs, cafes and hotels)

    2) To provide an opportunity for businesses to share current news and challenges

    3) To organise informative talks from influencers within the hospitality industry

    Hospitality Industry: Networking

    The Hospitality Industry is defined as a peoples oriented and a service oriented and a service oriented Industry which comprises the following:

    Hotel Management Courses in Kolkata
    Cruise Ships
    Luxury Railways
    Travel Agencies & Tour Operators
    Rent-A-Car Companies

    Networking: Essential Ingredients for Success

    MOVE OUT OF YOUR COMFORT ZONE: Try to inj0vate and become creative in searching for opportunities within the industry. Make connections by professionalizing your efforts which will be part of your daily routine.

    VENTURE OUT: Network with companies that are away from your sphere of activity. For example, if you’re the executive chef at Hyatt Regency San Francisco, try to network with people in the sales and marketing division.

    BUILD RELATIONSHIPS AND GET PERSONAL: try to think how you can help or, connect someone else rather than just making connections. In other words, get to know the person you connect with by asking questions.

    STAY IN TOUCH AND IN SIGHT: Forward articles that may be relevant to what they are looking for. For example, magazines such as the Lodging Magazines could have articles that are relevant to what people are in need of.

    BECOME A NEXUS FOR INFORMATION, TRENDS AND PEOPLE– It’s always good to put people together by learning how to strategically reach out. For example, you could help customers benefit from product and services while making the connection.

    BE YOUR OWN CEO: Invest in the networking process by putting you best foot forward. This would help you to realize that you’re a valuable contributor to the market. You could become a valuable contributor to the market by joining Linked-in/Plaxo. Also you could join a social networking site such Facebook on a more personal or, professional level.

    IT TAKES WORK: It’s highly advisable to take the initiative to be determined and proactive when making decisions.